Accessibility Statement

Last Updated: January 1, 2026

Our Commitment to Digital Accessibility

that1doorguy.com is committed to ensuring digital accessibility for all people, including individuals with disabilities. We believe that everyone should have equal access to information about sustainable luxury door and window solutions, regardless of ability or technology used.

We are continually working to improve the accessibility and usability of our website and are dedicated to following best practices and standards to ensure our digital content is accessible to the widest possible audience.

Accessibility Standards

We are committed to conforming with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards established by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and provide a better user experience for everyone.

The WCAG 2.1 guidelines are built on four core principles that provide the foundation for web accessibility:

Perceivable – Information and user interface components must be presentable to users in ways they can perceive.
Operable – User interface components and navigation must be operable by all users.
Understandable – Information and the operation of the user interface must be understandable.
Robust – Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

We strive to meet these standards and are working toward achieving full WCAG 2.2 Level AA compliance as best practices continue to evolve.

Accessibility Features of Our Website

Our website includes the following accessibility features:

Navigation and Structure

Clear and consistent navigation throughout the website
Descriptive page titles and headings that organize content logically
Skip navigation links to help keyboard users bypass repetitive content
Keyboard-accessible interactive elements and forms

Visual Design and Readability

Sufficient color contrast between text and background colors to ensure readability
Text that can be resized up to 200% without loss of functionality or content
Readable fonts and appropriate text spacing
Visual content supplemented with text descriptions where appropriate

Images and Multimedia

Alternative text (alt text) descriptions for images of doors, windows, and architectural projects
Descriptive captions and transcripts for video content when available
Meaningful images distinguished from decorative images

Forms and Interactive Elements

Clearly labeled form fields with instructions
Error identification and correction suggestions for form submissions
Accessible contact forms for consultation requests and inquiries

Assistive Technology Compatibility

Compatibility with screen readers including JAWS, NVDA, and VoiceOver
Compatibility with keyboard-only navigation
Compatibility with voice recognition software
Support for browser accessibility features and extensions

Known Limitations and Ongoing Improvements

We are committed to transparency about our accessibility status. While we strive for full accessibility, some areas of our website may have limitations:

Third-Party Content

Some manufacturer product catalogs, specification sheets, or embedded content from third-party sources (such as door and window manufacturers including Kolbe, La Cantina, Western, Andersen, and Awake) may not be fully accessible. We are working with our partners to address these issues.

Legacy Content

Older blog posts, images, or documents uploaded before our accessibility initiative began may not meet current standards. We are systematically reviewing and updating this content.

PDF Documents

Some technical specification sheets and product literature may be provided in PDF format. We are working to ensure all PDFs are accessible or provide alternative formats upon request.

AI-Powered Visualization Tools

Our AI-powered door and window visualization tool is in development and may have accessibility limitations. We provide alternative consultation methods for clients who cannot access this tool.

Social Media Integrations

Embedded Instagram feeds and social media content may not be fully accessible as they are controlled by third-party platforms.

We are actively working to remediate these known issues and welcome feedback on any accessibility barriers you encounter.

Assistive Technologies and Browsers

Our website has been tested to work with the following assistive technologies and browsers:

Screen Readers

JAWS (Job Access With Speech) on Windows with Chrome and Firefox
NVDA (NonVisual Desktop Access) on Windows with Chrome and Firefox
VoiceOver on macOS with Safari
TalkBack on Android with Chrome

Browsers

Google Chrome (latest version)
Mozilla Firefox (latest version)
Apple Safari (latest version)
Microsoft Edge (latest version)

Mobile Devices

iOS devices with VoiceOver
Android devices with TalkBack

We recommend using the latest versions of browsers and assistive technologies for the best experience.

Alternative Access Options

If you encounter accessibility barriers on our website or require information in an alternative format, we are here to help:

Consultation Request Alternatives

If you have difficulty using our online contact form, you may:

Call us directly at 949-541-1530
Email us at info@that1doorguy.com
Send us a direct message on Instagram @that1doorguy
Visit our Costa Mesa, California office by appointment

Document and Content Alternatives

If you need product specifications, blog content, or other website information in an accessible format (such as large print, audio, or simplified format), please contact us and we will provide it promptly at no additional charge.

In-Person and Virtual Consultations

We offer in-person consultations at our Costa Mesa office and virtual consultations via phone or video call for clients who prefer not to use our website.

Feedback and Contact Information

We welcome your feedback on the accessibility of that1doorguy.com. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or features, please contact us:

Accessibility Contact Information:

Email: info@that1doorguy.com
Phone: 949-541-1530
that1doorguy.com

Response Time: We aim to respond to all accessibility inquiries within 10 business days.

When contacting us about accessibility issues, please include:

The web page or feature you were trying to access
The problem you encountered
The assistive technology you were using (if applicable)
Your preferred method of receiving information

Ongoing Accessibility Efforts

Digital accessibility is an ongoing commitment. Our accessibility efforts include:

Regular Testing and Audits

Conducting periodic accessibility audits using automated testing tools and manual evaluation
Testing with assistive technologies and real users with disabilities
Reviewing new content and features for accessibility before publication

Staff Training

Providing accessibility training to our team members involved in website content creation and updates
Staying informed about accessibility best practices, WCAG updates, and emerging technologies

Continuous Improvement

Prioritizing accessibility in all website updates, redesigns, and new feature development
Monitoring feedback from users and making improvements based on real-world experiences
Partnering with accessibility consultants and experts when needed

Accessibility Roadmap

We are actively working on the following improvements:

Completing WCAG 2.2 Level AA compliance for all website pages (target: Q2 2026)
Improving accessibility of product visualization tools (target: Q3 2026)
Ensuring all PDF documents are accessible or available in alternative formats (ongoing)
Enhancing mobile accessibility and touch interface usability (ongoing)

Third-Party Websites and Content

Our website contains links to third-party websites, including door and window manufacturer sites, industry resources, and social media platforms. We are not responsible for the accessibility of third-party websites. We encourage our partners and manufacturers to prioritize accessibility, and we select vendors who share our commitment to inclusivity.

Formal Complaints and Dispute Resolution

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:

Internal Escalation

Contact the website owner directly at info@that1doorguy.com with "Accessibility Complaint" in the subject line. We will review and respond within 10 business days.

External Resources

You may also contact the following organizations for additional support:

U.S. Department of Justice Civil Rights Division
Disability Rights Section
Website: www.ada.gov

California Department of Fair Employment and Housing
Website: www.dfeh.ca.gov

Legal and Compliance Information

that1doorguy.com is committed to complying with applicable accessibility laws and regulations, including:

Americans with Disabilities Act (ADA)
Section 508 of the Rehabilitation Act
California Unruh Civil Rights Act
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

This accessibility statement applies to the website that1doorguy.com and related digital properties operated by that1doorguy.com.

Updates to This Statement

We review and update this accessibility statement regularly to reflect our current practices and compliance status. This statement was last reviewed and updated on January 1, 2026.

Material updates to this accessibility statement will be posted on this page with an updated "Last Updated" date.

Our Promise

At that1doorguy.com, we believe that luxury and sustainability should be accessible to everyone. Just as we are committed to providing environmentally responsible door and window solutions, we are equally committed to ensuring our digital presence is welcoming and usable for all individuals.

Thank you for visiting that1doorguy.com. We appreciate your feedback and partnership in making our website accessible to everyone.

that1doorguy.com
Costa Mesa, California
Email: info@that1doorguy.com
Phone: 949-541-1530

For general inquiries and consultation requests, please visit our Contact page or call us directly.