Privacy Policy

Effective Date: January 1, 2026

Owner and Data Controller

that1doorguy.com
Costa Mesa, California

Owner contact email: info@that1doorguy.com
Phone number: 949-541-1350

This Privacy Policy describes how that1doorguy.com ("we," "us," or "our") collects, uses, shares, and protects the personal information of visitors and clients in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws.

Categories of Personal Information Collected, Used, Sold, or Shared

We collect the following categories of personal information about you:

Information We Collect:

Personal Identifiers: Name, email address, phone number, mailing address, and IP address.
Example: When you contact us for a consultation or sign up for our newsletter, we collect your name, email address, and phone number.
Commercial Information: Transaction history, project details, product preferences, and service inquiries.
Example: We collect details about your door and window project preferences, budget range, and property type to provide personalized recommendations.
Internet Activity: IP address, browser type, device information, pages viewed, and time spent on our website.
Example: We track which product pages you visit to understand your interests and improve our website experience.
Professional or Employment Information: Company name, job title, and business contact information (for trade professionals such as architects, designers, and developers).
Example: When architects or designers reach out for partnership opportunities, we collect their firm name and professional credentials.
Geolocation Data: General location information based on IP address to understand our service area.
Example: We may identify that you are browsing from Orange County, California, to provide relevant local service information.

Information We Do NOT Collect:

We do not collect sensitive personal information such as Social Security numbers, government-issued identification numbers, financial account login credentials, precise geolocation data, racial or ethnic origin, religious beliefs, genetic data, biometric information, health information, or information about sexual orientation.

We will not collect additional categories of personal information without providing you with updated notice.

What Are the Purposes for Which We Use Your Personal Information?

We use the personal information we collect for the following purposes:

To provide consultation services and product recommendations: We process your information to understand your project needs and recommend sustainable luxury door and window solutions from brands including Kolbe, La Cantina, Western, Andersen, and Awake.
To communicate with you and respond to inquiries: We use your contact information to answer questions, schedule consultations, provide project estimates, and offer customer support.
Example: When you request information about energy-efficient window options, we use your email to send detailed specifications and pricing.
To personalize your experience: We analyze your preferences and browsing behavior to suggest products that align with your sustainability goals and design aesthetic.
Example: If you've shown interest in La Cantina folding door systems, we may recommend similar products or complementary design solutions.
To send marketing communications (with your consent): We may send newsletters, product updates, sustainability features, blog content, and promotional offers if you have opted in to receive such communications.
Example: You will receive emails about new sustainable door and window technologies if you have subscribed to our mailing list.
To improve our website and services: We use website analytics to understand how visitors interact with our site, identify areas for improvement, and optimize user experience.
To build and maintain business relationships: We use professional contact information to connect with architects, designers, developers, and other trade professionals in Orange County and Southern California.
To comply with legal obligations: We retain certain information to comply with tax regulations, business record-keeping requirements, and applicable California and federal laws.

We will not process your information for unexpected purposes or for purposes incompatible with those originally disclosed without your consent.

How Long Do We Keep Your Personal Information?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

Contact and inquiry information: We retain contact information and project inquiries for up to 3 years from your last interaction with us, or longer if you remain an active client.
Client project records: We may retain transaction records and project documentation for up to 7 years for business, tax, and legal compliance purposes.
Marketing communications: If you subscribe to our newsletter or marketing emails, we retain your email address until you unsubscribe.
Website analytics data: Anonymized website usage data may be retained indefinitely for analytical purposes.

After the retention period expires, we will securely delete or anonymize your personal information unless retention is required by law.

How We Collect Information: Sources of Personal Information

We collect your personal information in the following ways:

Directly from you: When you provide information through our website contact forms, email inquiries, phone calls, in-person consultations, newsletter subscriptions, or social media messages (including Instagram direct messages).
Example: When you fill out a consultation request form on that1doorguy.com, you provide your name, email, phone number, and project details.
Through automated technologies: We collect certain information automatically when you visit our website, such as IP addresses, browser type, device information, and pages viewed. We use cookies and similar tracking technologies to understand website usage and improve functionality.
Example: We use cookies to remember your preferences and track which product categories you browse most frequently.
From third parties: We may receive information from professional referrals, trade partners, or social media platforms.
Example: If a designer refers you to us, they may share your contact information and project needs with your permission.
From our sister company: As that1doorguy.com operates as a sister site to Cornerstone Openings, we may share client information between entities to provide seamless service.

Sharing and Disclosure of Personal Information

We may share your personal information with the following categories of third parties:

Service providers and contractors: We work with third-party vendors who assist with website hosting, email marketing services, analytics tools, payment processing, and business operations. These providers are contractually obligated to protect your information and use it only for specified purposes.
Manufacturers and suppliers: We may share project specifications and contact information with door and window manufacturers (such as Kolbe, La Cantina, Western, Andersen, and Awake) to obtain quotes, product availability, and installation coordination.
Professional partners: We may share information with architects, designers, contractors, and other trade professionals involved in your project, with your consent.
Legal and regulatory authorities: We may disclose information when required by law, legal process, court order, or government request, or to protect our rights, property, or safety.

We do not sell your personal information to third parties for monetary consideration. We do not share your personal information for cross-context behavioral advertising purposes.

Your Rights as a California Resident

Under the CCPA and CPRA, California residents have the following rights regarding their personal information:

Right to Know (Access)

You can request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share information.

Right to Delete

You can request that we delete your personal information, subject to certain exceptions (such as legal obligations or completing transactions you have requested).

Right to Correct

You can request that we correct inaccurate personal information we maintain about you.

Right to Opt-Out of Sale or Sharing

While we do not currently sell or share personal information as defined by the CCPA, you have the right to opt out of any future sale or sharing of your personal information.

Right to Limit Use of Sensitive Personal Information

As we do not collect or process sensitive personal information as defined by the CPRA, this right does not currently apply.

Right to Non-Discrimination

You will not receive discriminatory treatment for exercising any of your CCPA/CPRA rights. We will not deny services, charge different prices, provide different quality of service, or suggest you will receive a different level of service for exercising your privacy rights.

How to Exercise Your Rights

To exercise your rights under the CCPA or CPRA, please submit a verifiable request using one of the following methods:

Email: info@that1doorguy.com
Phone: 949-541-1530

Please include the following information to help us process your request:

Your full name
Your contact information (email address and/or phone number)
The specific request you are making (e.g., access, deletion, correction)
Sufficient details to allow us to verify your identity and locate your information in our systems

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We will require written proof of the agent's authorization and may need to verify your identity directly.

How and When We Will Respond to Your Request

Once we receive your verifiable request, we will:

Acknowledge receipt of your request within 10 business days
Verify your identity to protect your personal information from unauthorized access
Respond to your request within 45 days

If we need additional time (up to 90 days total), we will notify you of the extension and explain the reason for the delay.

We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons and provide a cost estimate before completing your request.

Third-Party Websites and Links

Our website may contain links to third-party websites, including manufacturer websites, social media platforms (such as Instagram), and industry resources. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Please note that disabling cookies may limit certain website functionality.

For more information about the cookies we use and how to manage them, please refer to our Cookie Policy [if you create a separate cookie policy] or contact us directly.

Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will update the "Effective Date" at the top of this policy when changes are made. We will review and update this Privacy Policy at least once every 12 months to ensure continued compliance with applicable laws.

We encourage you to review this Privacy Policy periodically. If we make material changes, we will provide prominent notice on our website or contact you directly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

that1doorguy.com
Email: info@that1doorguy.com
Phone: 949-541-1530

We are committed to resolving privacy concerns promptly and transparently. You may also contact the California Privacy Protection Agency (CPPA) if you have unresolved concerns:

California Privacy Protection Agency
Website: cppa.ca.gov
Email: regulations@cppa.ca.gov

Last Updated: January 1, 2026

This privacy policy has been prepared to comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws.